Payment / Dispatch

Please note that the minimum order value is 50 EUR or 50 USD.

Ordering and payment options

Order placement

Orders can be placed using the price list and product numbers via an express order form emailed to service@griffin1866.com.

International orders

Accepted and delivered by FedEx, UPS, or DHL.

Payment methods accepted

Advance payment, invoice (subject to credit check), cash on delivery, and the following payment types:

• Alipay
• American Express
• Apple Pay
• Bancontact
• Bitcoin
• Blik
• Cartes Bancaires
• China UnionPay
• Diners Club
• Discover
• EPS
• Giropay
• Google Pay
• iDEAL
• Klarna
• Link
• Mastercard
• MobilePay
• Multibanco
• PayPal
• Revolut Pay
• SEPA Direct Debit
• Sofort
• Visa

Surcharge

A surcharge of 9 USD or 9 EUR will be added if the minimum order value (MOQ) of 50 USD or EUR is not reached.

Volume discounts for payments in EUR

If the net order value (excluding taxes and shipping) reaches:
• 1000 EUR, a volume discount of -5% will be granted.
• 1500 EUR, a volume discount of -7% will be granted.
• 2000 EUR, a volume discount of -10% will be granted.

Shipping and Exchanges

Order processing

Orders received before midday on working days are shipped the same day; orders received after midday are shipped the next working day.

Shipping times

Depend on stock availability.

Delivery charges

Fixed delivery charges apply to webshop orders; weight-based charges apply to non-webshop orders.

Customs and taxes

Customers are responsible for customs clearance fees and import sales tax.

Returns and exchanges

Products can be returned and exchanged if not satisfied, except for custom-made goods and goods delivered to commercial customers.

Important Information

Return policy

Customers do not have the right to return damaged or opened/used products or products that were made specifically for them.

Returns and Exchanges

Satisfaction guarantee

You may return products you have ordered from us and exchange them at any time if you are not satisfied with them. Please contact us at any time in this regard by emailing service@griffin1866.com.