Terms and Conditions

Website: www.griffin1866store.com

1. Scope and Applicability

These Terms of Service govern all orders placed through the griffin1866store.com online store operated by:

GRIFFIN 1866 Ltd.
Vassallo Business Park, Unit 12
Triq Burmarrad Road NXR 6345 Naxxar
Malta

VAT Number: MT27125236

Company Registration Number: C95367
Trade Register: Malta Business Registry

Who These Terms Apply To

These terms apply to all customers, whether: - Consumers - Natural persons purchasing for personal use outside commercial activity - Business Customers - Companies or individuals purchasing for commercial purposes

Agreement to Terms

By placing an order on griffin1866store.com, you agree to be bound by these Terms of Service. Any deviating agreements require our express written consent.

2. Product Information and Availability

Product Descriptions

All product descriptions, specifications, images, and prices on our website are provided to the best of our knowledge and are: - Subject to change without notice - Not guaranteed to be complete, current, or error-free - Intended as a general guide only

Product Availability

Stock Status: Product availability is indicated on each product page in real-time where possible.

We Reserve the Right To: - Limit quantities per customer or per order - Discontinue products at any time - Refuse or cancel orders if products are unavailable

Pricing Errors

If we discover a pricing error after you have placed an order: - We will notify you immediately - You may choose to cancel the order for a full refund - Or proceed at the correct price

We are not obligated to honor obviously incorrect prices (e.g., €1 for a €1,000 item).

3. Order Process and Contract Formation

How to Place an Order

Step 1 - Browse and Select
Browse our catalog and add desired items to your shopping cart.

Step 2 - Review Cart
Review your cart contents, quantities, and total price.

Step 3 - Checkout
Enter shipping address, select shipping method, and choose payment option.

Step 4 - Submit Order
Review all details and complete your purchase by clicking “Complete Order” or similar button.

When Does a Contract Form?

Important: Submitting an order is your offer to purchase. The purchase contract is NOT formed until:

✓ We send you an order confirmation email, OR
✓ We send you a (pro forma) invoice, OR
✓ We dispatch your goods

Order Acknowledgment: The automated email you receive immediately after submitting your order is NOT acceptance of your order. It only confirms we received your order.

Order Acceptance

We reserve the right to refuse or cancel orders in cases of: - Pricing or product description errors - Product unavailability - Suspected fraudulent activity - Previous payment defaults with our company - Unusual order patterns or quantities - Inability to verify payment information - Inability to deliver to specified address

Cancellation by Customer

Before Shipment: You may cancel your order free of charge by contacting service@griffin1866.com immediately.

After Shipment: Orders cannot be cancelled after shipping. You may return items under our Return Policy.

4. Force Majeure and Product Unavailability

If a product becomes unavailable after we have accepted your order due to circumstances beyond our control, including: - Force majeure events (natural disasters, war, pandemic, etc.) - Production difficulties or termination - Supplier failures - Government restrictions

We May: - Withdraw from the contract - Offer a comparable substitute product

We Will: - Notify you immediately - Refund any payments you have made in full - Not be liable for any additional damages

5. Prices and Taxes

Price Display

All prices on griffin1866store.com: - Are shown in EUR (€) unless otherwise stated - Include applicable VAT (where required) - Exclude shipping costs unless specifically stated - Are valid at the time of order placement

VAT and Taxes

EU Customers: - VAT is included in the displayed price - The applicable VAT rate depends on your delivery country - VAT amount shown separately on invoice

Non-EU Customers: - No EU VAT is charged - Prices shown exclude VAT - You are responsible for: - Import duties - Customs fees - Local taxes and charges - Customs broker fees

Important: Import charges are NOT included in our prices or shipping costs and must be paid by you upon delivery or customs clearance.

Price Changes

Prices are subject to change at any time without notice. The price applicable to your order is the price displayed at the time you submit your order (and we accept it).

6. Payment Terms

Payment Due Date

The full purchase price becomes due immediately upon contract formation (when we accept your order).

Accepted Payment Methods

We accept the following payment methods:

✓ Credit/Debit Cards - Visa, Mastercard, American Express
✓ PayPal - Via PayPal platform
✓ Bank Transfer - Prepayment by wire transfer
✓ Direct Debit - SEPA Direct Debit (EU customers)
✓ Cash on Delivery - Selected regions only, additional fees apply
✓ Buy Now, Pay Later - Klarna, Clearpay (where available)

Payment Method Restrictions: We reserve the right to restrict certain payment methods based on: - Order value - Delivery address - Customer payment history - Risk assessment

Payment Processing

Prepayment Orders: - Goods will not be shipped until full payment is received and cleared - Please allow 1-3 business days for bank transfers to clear

Credit/Debit Card Payments: - Your card will be charged when goods are dispatched - Authorization hold may be placed at order time

PayPal: - Payment processed via PayPal (Europe) S.à r.l. & Cie, S.C.A. - Requires active PayPal account - PayPal terms apply

Cash on Delivery: - Additional service fee applies (shown at checkout) - Payment made to courier upon delivery - Available in selected regions only

Failed or Reversed Payments

If a payment is reversed, declined, or fails due to: - Insufficient funds - Incorrect banking details - Expired card - Payment dispute

You will be responsible for: - Any fees charged by banks or payment processors - Administrative costs (unless we are at fault) - Order cancellation and restocking fees if applicable

Late Payment

In case of payment delay or default:

•             Default interest of 8% above the EU base rate applies per annum

•             We reserve the right to prove and claim higher damages

•             We may suspend your account and refuse future orders

•             We may withdraw from the contract

•             We may engage debt collection services

Legal Action: We reserve the right to pursue legal action to recover outstanding amounts.

7. Shipping and Delivery

Full shipping terms are detailed in our Shipping Policy available at 
https://www.griffin1866store.com/pages/shipping-policy

Delivery Timeframes

Important: Stated delivery times are estimates and are non-binding unless expressly agreed in writing.

Delivery times begin: - After order confirmation is sent, AND - After payment is received (for prepayment orders)

Partial Deliveries

If all items in your order are not in stock: - We may make partial deliveries at your request - No additional shipping charges for partial deliveries - Each partial delivery treated as separate delivery for warranty purposes

Delivery Failure

If delivery fails due to: - Incorrect or incomplete address information - Unavailability to receive package - Refusal to accept delivery

You may be charged: - Additional delivery attempt fees - Storage fees - Return shipping costs

8. Retention of Title

Ownership: All goods remain our property until the full purchase price (including shipping) is paid in full.

Until full payment: - You may not resell the goods - You may not transfer ownership to third parties - You must store goods separately and identifiably - You must inform us immediately if goods are seized or claimed by third parties

9. Warranty

Statutory Warranty Period

All products are covered by a 2-year statutory warranty under EU law, beginning from the date of delivery.

For Business Customers: Warranty period may be reduced to 1 year where permitted by applicable law.

What We Warrant

We warrant that products are: - Free from defects in materials and workmanship - Fit for their ordinary purpose - As described in product specifications - Of satisfactory quality

How to Make a Warranty Claim

1.          Contact us at service@griffin1866.com

2.          Provide:

–            Order number and proof of purchase

–            Description of the defect

–            Photos or video evidence

–            Date when defect was discovered

3.          Return product if requested (at our cost for valid warranty claims)

Warranty Remedies

For valid warranty claims, we will (at our discretion):

First Attempt: - Repair the defective product, OR - Replace with new or refurbished equivalent

If Repair/Replacement Fails (after 2 attempts): - Price reduction (partial refund), OR - Full refund (withdraw from contract)

Warranty Exclusions

The warranty does NOT cover:

✗ Normal wear and tear
✗ Damage from misuse, abuse, or negligence
✗ Damage from accidents or improper storage
✗ Unauthorized modifications or repairs
✗ Consumable parts (batteries, filters, etc.)
✗ Cosmetic damage not affecting functionality
✗ Products used for commercial purposes (unless rated for commercial use)

Burden of Proof

First 12 months: We presume any defect existed at time of delivery (unless we prove otherwise).

After 12 months: You must prove the defect existed at time of delivery.

10. Liability and Limitation of Liability

Unlimited Liability

We are fully liable for damages caused by: - Intentional misconduct or gross negligence (by us or our representatives) - Death, bodily injury, or health damage - Defects fraudulently concealed by us - Violation of guaranteed product characteristics - Claims under mandatory product liability laws

Limited Liability

For simple negligence (minor fault), we are liable only for: - Breach of essential contractual obligations (obligations necessary for contract performance) - Liability limited to foreseeable, typical damages for this type of contract

Essential Contractual Obligations include: - Delivery of goods ordered - Goods being free from defects hindering use - Adequate product safety

Excluded Liability

We are NOT liable for: - Indirect or consequential damages (lost profits, business interruption) unless caused by gross negligence or intent - Data loss beyond costs of restoring from proper backups - Damage to other property (unless product liability applies) - Third-party actions or omissions

Third-Party Service Providers

These limitations apply equally to: - Our employees - Our representatives and agents - Shipping carriers - Payment processors - Other service providers

11. Intellectual Property

Our Rights

All content on griffin1866store.com, including: - Text and written content - Graphics, logos, and images - Product photos and videos - Website design and layout - Software and source code - Trademarks and brand names

Is our property or licensed to us and is protected by: - Copyright laws - Trademark laws - Other intellectual property laws

Your Restrictions

You may NOT: - Reproduce, copy, or redistribute our content - Create derivative works based on our content - Use our trademarks or brand names without permission - Extract data through automated means (web scraping, bots) - Reverse engineer our website or software - Remove copyright or trademark notices

Permitted Use

You may: - View our website for personal, non-commercial purposes - Print pages for personal reference - Share links to our website on social media

12. User Accounts

Account Creation

If you create an account on griffin1866store.com

You Agree To: - Provide accurate, current, and complete information - Maintain and update your information - Keep your password secure and confidential - Not share your account with others - Notify us immediately of unauthorized use

You Are Responsible For: - All activity under your account - Maintaining confidentiality of login credentials - Any orders placed using your account

Account Suspension or Termination

We may suspend or terminate your account if: - You violate these Terms of Service - You engage in fraudulent activity - You provide false information - You abuse our return or refund policies - Your account has been inactive for over 2 years

Upon Termination: - Your right to use the website ends immediately - Outstanding orders may be cancelled - You remain liable for any outstanding payments

13. Data Protection and Privacy

How We Use Your Data

Your personal data is collected and processed in accordance with: - Our Privacy Policy (www.griffin1866store.com/privacy-policy) - EU General Data Protection Regulation (GDPR) - Malta Data Protection Act

Consent

By placing an order, you consent to: - Collection and processing of personal data necessary for order fulfillment - Sharing data with service providers (shipping, payment processing) - Use of data for customer service purposes - Retention of data for legal and accounting requirements

Your Rights

You have the right to: - Access your personal data - Correct inaccurate data - Request deletion of data (subject to legal retention requirements) - Withdraw consent at any time - Lodge a complaint with supervisory authority

Contact: service@griffin1866.com

Third-Party Sharing

We do NOT share your data with third parties except: - Service providers essential for order fulfillment (shipping, payment) - As required by law or legal process - With your explicit consent

14. Set-Off and Counterclaims

You may only offset (reduce amounts owed to us) with counterclaims that are: - Undisputed by us, OR - Acknowledged by us in writing, OR - Established by final court judgment

15. Newsletter and Marketing Communications

Subscription

If you subscribe to our newsletter or marketing emails: - You consent to receiving promotional communications - You may unsubscribe at any time via link in emails - Unsubscribe requests processed within 48 hours

Marketing Use

We may use your contact information to send: - Product updates and new arrivals - Special offers and promotions - Company news and announcements - Surveys and feedback requests

Opt-Out: Contact service@griffin1866.com to opt out. (Confirm the email id)

16. Applicable Law and Jurisdiction

Governing Law

These Terms are governed by the laws of Malta.

Consumer Protection: For consumer contracts, the mandatory consumer protection laws of your country of residence also apply if they provide greater protection than Maltese law.

Jurisdiction - Where Disputes Are Resolved

Business Customers: - Exclusive jurisdiction: Courts of Malta

Consumer Customers: - Exclusive jurisdiction: Courts of Malta

Alternative Dispute Resolution

EU Online Dispute Resolution Platform:
Available at: https://ec.europa.eu/consumers/odr
Email for ODR: service@griffin1866.com   

Malta Consumer Affairs:
Office for Consumer Affairs
Mizzi House, National Road
Blata l-Bajda HMR 9010, Malta
Phone: +356 2395 2000

17. Severability

If any provision of these Terms is found to be: - Invalid - Unenforceable - Illegal

Then: - The remaining provisions remain in full force and effect - The invalid provision will be replaced by a valid provision that most closely achieves the intended economic purpose

18. Changes to Terms

Right to Modify

We reserve the right to modify these Terms of Service at any time.

Notice of Changes

•             Changes posted on this page with updated “Last Updated” date

•             For material changes: Notice sent to registered users by email

•             Continued use after changes constitutes acceptance

Your Rights

If you do not agree with modified terms: - Stop using our website - Close your account - Complete any pending transactions under previous terms (if within 14 days of change notice)

19. Entire Agreement

These Terms of Service, together with: - Our Return and Refund Policy - Our Shipping Policy - Our Privacy Policy - Our Cookie Policy

Constitute the entire agreement between you and GRIFFIN 1866 Ltd. regarding use of griffin1866store.com and purchase of products.

Previous Agreements

These Terms supersede all prior: - Agreements - Communications - Proposals - Representations (written or oral)

Between you and us regarding the subject matter.

20. Contact Information

For questions about these Terms of Service:

GRIFFIN 1866 Ltd.
Vassallo Business Park, Unit 12
Triq Burmarrad Road NXR 6345 Naxxar
Malta

Email: service@griffin1866.com
Customer Service: service@griffin1866.com
Phone: +356 79999282

Website: www.griffin1866store.com

21. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign our rights and obligations to: - Our parent company - Subsidiaries or affiliates - A third party in case of merger, acquisition, or sale of assets

Quick Reference - Key Points

✓ Contract forms when we send order confirmation or ship goods
✓ Payment due immediately upon contract formation
✓ warranty on all products
✓ 14-day return right for consumers (see Return Policy)
✓ Import duties are customer’s responsibility (non-EU)
✓ Liability limited except for gross negligence, injury, or product liability
✓ Malta law applies
✓ EU ODR platform available for dispute resolution

Last Updated: 03/11/2025
Version: 8.44
Effective: 01/08/1999

These Terms of Service are available in English. In case of disputes, the English version prevails.

For the most current version of these Terms, visit:
https://www.griffin1866store.com/pages/terms-and-conditions